Complaints book

File a claim or complaint

Under Peru's Consumer Protection and Defense Code, we keep a Complaints Book available to you so you can register any complaint or claim about a product or transaction made with us.

Provider details

Legal name
TOCA INVERSIONES Y SERVICIOS S.A.C. (20450475719)
Provider name
MOYAS · Cercado de Lima
Establishment address
Jr. Huallaga 160, Int. 401, Cercado de Lima, Lima, Perú
Consumer identification
Product or service
Claim details and request

* Filing this claim does not prevent you from using other dispute-resolution channels or filing a complaint with INDECOPI.

* The provider must respond to the claim or complaint within fifteen (15) business days — this term is non-extendable.